From Taridium

Revision as of 17:23, 15 February 2010 (view source) Webmaster (Talk | contribs) (→End User Panel) ← Older edit		Revision as of 16:06, 7 April 2010 (view source) Webmaster (Talk | contribs) (→How-To's) Newer edit →
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	* [[Softphone Setup]]		* [[Softphone Setup]]
	* [[Adding Unsupported Phones]]		* [[Adding Unsupported Phones]]
		+	* [[Adding Click to Call to Salesforce.com Forms]]

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Revision as of 16:06, 7 April 2010

Contents 1 Administrator's Manual 1.1 Intended Audience 1.2 Content Table 1.2.1 Installation and Registration 1.2.2 Configuration 1.2.3 Advanced Topics 1.2.4 End User Panel 1.2.5 Using ipbx 1.2.6 Optional Modules 1.2.7 Backup and Troubleshooting 1.3 How-To's

Administrator's Manual

Taridium's ipbx enterprise VoIP platform combines all the advantages of an open standards solution with user friendly interfaces, extensive features and the ability to manually configure and customize your PBX.

Whenever not specifically mentioned, instructions apply to the administrator's interface under full (admin class access).

Intended Audience

This document is written for administrators of the Taridium ipbx 2.0 and ipbx 2.0 eXpress (current release) enterprise pbx management interface. Whenever not specifically mentioned, instructions apply to the ipbx administrator interface. See accessing ipbx.

Content Table

Installation and Registration

• Installing ipbx
• Registering ipbx

Configuration

• Initial Configuration

• System Setup (Advanced Setup)
• Network/DHCP/DNS/Date&Time
• Devices

• System Configuration

• Phone Provisioning
• Users

• Channels
• Voicemail
• Features
• Devices

• Trunks
• Routes
• Applications

• IVRs (Auto-Attendants)
• Groups
• Queues
• Conferencing
• Features

• Manual Editor
• Directory

Advanced Topics

• Diagnostics
• Voice Prompts
• Music On Hold
• Permissions
• Extension Roaming
• Mass Provisioning
• Manual Dialplan Configuration
• Phone Browser XML Applications
• Upgrading ipbx v 2.x
• Upgrading ipbx from v 1.2
• Bandwidth Usage and QoS
• Network Firewall Configuration
• CRM Integration
• APIs
• Configuration Backup

End User Panel

• End User Panel

• Calls
• Voicemail
• Conferencing
• Contacts
• Features

• Call Forwarding
• Call Follow Me
• Voicemail Settings
• Voicemail Prompts
• Call Screening and Blocking
• Extension Roaming
• User Call Recording

• Supervisor Panel

• Apple iPhone™ Interface

Using ipbx

• End User Documentation PDF

Optional Modules

• Optional Modules

• On Call Notifications
• Multi Site
• Presence Hours
• Remote Extensions
• Delayed Paging
• End-User URL Control
• Unified Voicemail
• Additional Line/Softphone
• iSymphony Module
• Advanced Personal Conferencing
• CRM and 3rd Party Software Integration

Backup and Troubleshooting

• Backup and Restore
• Troubleshooting
• PRI Protocol Overview
• Registering ipbx

How-To's

• Setting up a trunk with Bandwidth.com
• Ring Multiple Phones at the same Time
• Softphone Setup
• Adding Unsupported Phones
• Adding Click to Call to Salesforce.com Forms