Voice Prompts

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The voice prompt interaction allows you to upload or record custom voice prompts for use in your applications and dialplans. To access this interaction click on ConfigurationVoice Prompts in the administrator's interface.

Generally you can add prompts (audio files) to ipbx in two ways:

  1. By uploading an audio file, see uploading a prompt
  2. By recording it via the ipbx's built in prompt recording service, see recording a prompt.


Contents

Custom Prompts

The prompts list displays all currently available custom voice prompts. Click on the delete Cross.gif button to delete or the edit Edit.gif button to change the name of your prompt. To re-record your voice prompt and replace it click on Record.gif To play the file back as WAV, click on Speaker.gif.

Prompts will be listed with their filetype, usually SLN or if uploaded added in a different fashion in their native format. The Size field will indicate the size of your recording on the disk. The Modified column shows the last time the file was changed.

Backup Considerations

Make sure you keep appropriate backups of all of your prompts in case you need to rebuild your ipbx system. See also Backup.

Uploading a Prompt

To upload a prompt, click on the upload prompt button. The supported upload formats are WAV, GSM or SLN. Uploaded prompts will always be converted to SLN and automatically adjusted for volume.

Recording a Prompt

To record a prompt from your phone, simply enter a descriptive filename and select a channel to record from. The channel name is usually equal to your extension number SIP/[EXTENSION NO.] or IAX2/[EXTENSION NO]. So for example if you are ready to record at extension 1001 you would select SIP/1001 and enter your file name 'test' etc. Ipbx will call you and ask you to record your new voice prompt.

When finished with your recording press the pound (hash) key #

Recording Options

Prompts for Custom Use

To access your prompt in a custom dialplan simply prefix the name of the prompt with prompts e.g. using the BackGround or Playback applications in your dialplan:

 exten => 1234,1,BackGround(prompts/myprompt)

Remember to omit the filetype when accessing the prompt directly. So if Prompts show myprompt.sln use myprompt when calling up the file.

Built-In Prompts

ipbx has a number of built-in prompts. These are generally used by built-in applications, but can also be used when using a custom dialplan. See Manual Editor.

Packages

ipbx allows you to download a number of additional languages. You will need to be connected to the internet in order to download and install these packages.

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