IVR

From Taridium

IVR's or interactive voice response systems are setup under Applications → IVRs - All changes made become effective in realtime, so be careful when changing settings on a production system!

IVR's are sometimes also known as Auto Attendants or Automated Attendants.

Adding IVRs

Adding an IVR requires at least an IVR name (descriptive name) and the selection of a prompt. A prompt is a sound file that is played back when you call into the IVR. See Voice Prompts on how to create or upload prompts.