Features
From Taridium
(Difference between revisions)
(→Operator) |
(→Operator) |
||
| Line 7: | Line 7: | ||
== Operator == | == Operator == | ||
| - | The operator is a special short-cut used when you enter 0 during voicemail playback/retrieval and dial-by-name searches. It can be a group, queue, extension, channel, IVR or even a conference room. | + | The operator is a special short-cut used when you enter '''0''' during voicemail playback/retrieval and dial-by-name searches. It can be a group, queue, extension, channel, IVR or even a conference room. |
If '''allow 0 to reach operator directly''' is checked any user can dial '''0''' from their phone to reach the pre-set extension (or application). Be careful when using this option and make sure your phone dialplan supports dialing 0 as an extension. | If '''allow 0 to reach operator directly''' is checked any user can dial '''0''' from their phone to reach the pre-set extension (or application). Be careful when using this option and make sure your phone dialplan supports dialing 0 as an extension. | ||
If you wish to have an operator option/digit in a custom IVR simply set it up as you would with any other digit/function. | If you wish to have an operator option/digit in a custom IVR simply set it up as you would with any other digit/function. | ||
Latest revision as of 19:13, 29 September 2009
Feature Map
The Feature allows you to freely map applications and features to star codes.
See main article Feature Map
Operator
The operator is a special short-cut used when you enter 0 during voicemail playback/retrieval and dial-by-name searches. It can be a group, queue, extension, channel, IVR or even a conference room.
If allow 0 to reach operator directly is checked any user can dial 0 from their phone to reach the pre-set extension (or application). Be careful when using this option and make sure your phone dialplan supports dialing 0 as an extension.
If you wish to have an operator option/digit in a custom IVR simply set it up as you would with any other digit/function.
