Features

From Taridium

(Difference between revisions)
Jump to: navigation, search
(Feature Map)
(Operator)
 
(2 intermediate revisions not shown)
Line 7: Line 7:
== Operator ==
== Operator ==
-
The operator is a special short-cut used when you enter 0 during Voicemail Playback and Dial-By-Name searches. It can be a group, queue, extension, channel, IVR or even a conference room. If you wish to have an operator option/digit in an IVR simply set it up as you would with any other digit/function.
+
The operator is a special short-cut used when you enter '''0''' during voicemail playback/retrieval and dial-by-name searches. It can be a group, queue, extension, channel, IVR or even a conference room.
 +
 
 +
If '''allow 0 to reach operator directly''' is checked any user can dial '''0''' from their phone to reach the pre-set extension (or application). Be careful when using this option and make sure your phone dialplan supports dialing 0 as an extension.
 +
 
 +
If you wish to have an operator option/digit in a custom IVR simply set it up as you would with any other digit/function.

Latest revision as of 19:13, 29 September 2009

Feature Map

The Feature allows you to freely map applications and features to star codes.

See main article Feature Map

Operator

The operator is a special short-cut used when you enter 0 during voicemail playback/retrieval and dial-by-name searches. It can be a group, queue, extension, channel, IVR or even a conference room.

If allow 0 to reach operator directly is checked any user can dial 0 from their phone to reach the pre-set extension (or application). Be careful when using this option and make sure your phone dialplan supports dialing 0 as an extension.

If you wish to have an operator option/digit in a custom IVR simply set it up as you would with any other digit/function.

Personal tools
Namespaces
Variants
Actions
Toolbox