Features

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== Operator ==
== Operator ==
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The operator is a special short-cut used when you enter 0 during Voicemail Playback and Dial-By-Name searches. It can be a group, queue, extension, channel, IVR or even a conference room. If you wish to have an operator option/digit in an IVR simply set it up as you would with any other digit/function.
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The operator is a special short-cut used when you enter 0 during voicemail playback/retrieval and dial-by-name searches. It can be a group, queue, extension, channel, IVR or even a conference room.  
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If you wish to have an operator option/digit in a custom IVR simply set it up as you would with any other digit/function.

Revision as of 19:10, 29 September 2009

Feature Map

The Feature allows you to freely map applications and features to star codes.

See main article Feature Map

Operator

The operator is a special short-cut used when you enter 0 during voicemail playback/retrieval and dial-by-name searches. It can be a group, queue, extension, channel, IVR or even a conference room. If you wish to have an operator option/digit in a custom IVR simply set it up as you would with any other digit/function.

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