Destinations

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Destinations

Destinations are ways to reach a specific application, user, mailbox etc. Destinations can be selected in inbound routes and some applications. The following destinations are usually available:

Generally available destinations:

a channel as destination will simply ring the selected phone/client. No voicemail, forwarding or any other settings will apply. Regardless whether there the channel is assigned to a user or not.

This will reach any of the internally configured conference rooms. See Applications -> Conferencing.

This will reach the internal dial-by-name directory. See System -> Voicemail for a list of configured directory entries.

This will reach any of the internally configured extensions. This is the same as if you were dialing an extension. See also Manual Dialplan].

This will reach any of the internally configured call groups. See Applications -> Groups.

This will reach any of the internally configured call groups. See Applications -> IVRs.


This will reach any of the internally configured mailboxes. This is the same as dialing **[mailbox number]


If installed this will reach the selected on-call mailbox. See Applications -> On Call.


This will reach any of the internally configured queues. See Applications -> Queues.


This will reach the service IVR. See Service IVR.


This will reach a configured user (needs to be present as user and have an associated mailbox).

only available in inbound routes:


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