Comms Polycom Login

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Polycom Logins

Configuration

comms 3.1-d and higher supports automatic logins for Polycom phones (Firmware UC 4.0.0+). This assumes the use of HTTP(S) for provisioning purposes. This will only work with phones that use auto-provisioning and have been registered correctly. The system will look up both the MAC address of the phone and the IP address when a request to the login configuration is made. Saving of overrides (-web.cfg) files is currently not supported since the OVERRIDES_DIRECTORY needs to be set to the same path as the USER_PROFILES_DIRECTORY. An invalid HTTP 500 error will be returned.

Use the following Polycom settings to enable logins:

               prov.login.enabled="1"
               prov.login.userId.encodingMode="123"

In your general or device specific 000000000000.cfg or MAC.cfg file add the user profile directory:

 USER_PROFILES_DIRECTORY="http://[web server]/ent/xml/proam/[PHONE_MAC_ADDRESS]"
 OVERRIDES_DIRECTORY="http://[web server]/ent/xml/proam/[PHONE_MAC_ADDRESS]"


For further details on the exact Polycom settings refer to this document.

Usage

Users log-in by pressing the 'Log in' softkey. They will be prompted by their extension and voicemail PIN. Logins will not work if the voicemail PIN has been disabled or is empty. A successful login will be acknowledged with the first line button changing to the logged in extension along with the letter 'R'.' Pressing the 'Log out' softkey will return the phone to it's original configuration.

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