Comms Administrator Interface

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Contents

General

System Status

The system status shows general status information such as calls over time, top talkers and activity within the last 24 hours. Media Switches show the call processing servers and their status. This information is updated every minute. You can double click on a switch to garner more information about the switch and to control status and perform user exchanges when a switch is to replace another one.

Announcements

The announcements feature allows you to distribute an announcement to all system mailboxes. This feature needs to be enabled through your vendor. Please contact Taridium support for further details.

Transaction Log

The transaction log provides information about all user activity in Administrator, Enterprise, End User and ITSP interfaces. Click on the IP link to perform a WHOIS lookup on any public IP.

Interfaces

The interfaces menu controls which Interfaces should be active and accessible.

CDR Viewer

The CDR Viewer allows you to view all CDR records on the system. Click on the yellow detail arrow to show further information about a particular record. This includes Account Code on placed calls, User Field on received calls or both depending on the usage case. If enabled in the system configuration this will also show the IP address (Peer IP) that originated the call.

For more details about CDR collection please refer to Comms CDR.

System Setup

The system setup provides access to various configuration elements:

Switches

The Switches section provides access to the switch editor. It allows the addition of new switches, editing and removal.

Feature Map

The feature map allows you to map features to individual star codes. Multiple assignments are possible. Some star codes cannot be used if they are already in use on the switches, or need to match the configuration. Examples include call parking prefix *7 and call parking transfer destination *700.

comms Modules

The comms Modules section allows you to add feature modules to comms. Please contact support@taridium.com for further details.

Reset Channel Data

This feature resets channel counters and registration information. Not to be used in a production environment.

Configuration Cleanup

This feature allows for cleanup of voicemail, enterprise and retail directories. Not to be used in a production environment.

Owner Information

This section allows you to set general system owner information. This will be used for billing and invoicing purposes.

Voice Prompts

Lists all system and enterprise voice prompts.

IPPS API

Controls API access for the IPPS API. See main article: IPPS API.

Permission Control

System Maintenance

DIDs

Plans

Billing

Enterprises

Resellers

Access Control

Devices

Logout

logs out from the interface.

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