Conditions

From Taridium

Conditions allows you to create call routing conditions. To access Conditions go to Applications → Conditions in the Administrator Panel. Conditions can be used in call routing and in many applications as an Upon Timeout option.

There are three types of conditions: time based, key switch toggle or combined:

Time Based

A time based condition allows you to route a call to a destination based on time of day, or using an external calendar. The routing is performed based on whether your selection is On (TRUE) or Off (FALSE). A simple selection would be based on the time of day only for every day, or individually on a per weekday basis, by clicking on For both cases you can select a destination or have the call be hung up.

Key Switch Toggle

A key switch toggle uses a special extension to change the state of the Condition from On (TRUE) to Off (FALSE) or vice/versa. This extension is freely configurable provided it's not in use somewhere else. You can also record a custom Toggle Prompt, On Condition Prompt and Off Condition Prompt to indicate what the Condition is about.

Combined

A combination Condition allows you to set a time condition and at the same time manually override the condition using the toggle extension. The toggle extension overrides the condition in such a way that the condition is always On (TRUE) where as switching the condition Off will cause the time condition to apply.