Features
From Taridium
Feature Map
The Feature allows you to freely map applications and features to star codes.
See main article Feature Map
Operator
The operator is a special short-cut used when you enter 0 during voicemail playback/retrieval and dial-by-name searches. It can be a group, queue, extension, channel, IVR or even a conference room. If you wish to have an operator option/digit in a custom IVR simply set it up as you would with any other digit/function.