Destinations

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(Destinations)
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a channel as destination will simply ring the selected phone/client. No voicemail, forwarding or any other settings will apply. Regardless whether there the channel is assigned to a user or not.
a channel as destination will simply ring the selected phone/client. No voicemail, forwarding or any other settings will apply. Regardless whether there the channel is assigned to a user or not.
-
# conference room
+
* '''conference room'''
This will reach any of the internally configured conference rooms. See '''Applications''' -> '''Conferencing'''.
This will reach any of the internally configured conference rooms. See '''Applications''' -> '''Conferencing'''.
-
# group
+
* '''directory'''
 +
This will reach the internal dial-by-name directory. See '''System''' -> '''Voicemail''' for a list of configured directory entries.
 +
 
 +
* '''extension'''
 +
This will reach any of the internally configured extensions. This is the same as if you were dialing an extension. See also [[Manual Dialplan]]].
 +
 
 +
* '''group'''
This will reach any of the internally configured call groups. See '''Applications''' -> '''Groups'''.
This will reach any of the internally configured call groups. See '''Applications''' -> '''Groups'''.
-
# IVR
+
* '''IVR'''
This will reach any of the internally configured call groups. See '''Applications''' -> '''IVRs'''.
This will reach any of the internally configured call groups. See '''Applications''' -> '''IVRs'''.
-
# mailbox
+
 
 +
* '''mailbox'''
This will reach any of the internally configured mailboxes. This is the same as dialing **[mailbox number]
This will reach any of the internally configured mailboxes. This is the same as dialing **[mailbox number]
-
# on-call mailbox (optional module)
+
 
 +
* '''on-call mailbox''' (optional module)
If installed this will reach the selected on-call mailbox. See '''Applications''' -> '''On Call'''.
If installed this will reach the selected on-call mailbox. See '''Applications''' -> '''On Call'''.
-
# queue
+
 
 +
* '''queue'''
This will reach any of the internally configured queues. See '''Applications''' -> '''Queues'''.
This will reach any of the internally configured queues. See '''Applications''' -> '''Queues'''.
-
# service IVR
+
 
 +
* '''service IVR'''
This will reach the service IVR. See [[Service IVR]].
This will reach the service IVR. See [[Service IVR]].
-
# user
+
 
 +
* '''user'''
This will reach a configured user (needs to be present as user and have an associated mailbox).
This will reach a configured user (needs to be present as user and have an associated mailbox).
only available in inbound routes:
only available in inbound routes:
-
# auto extension
+
 
-
# unified voicemail
+
* '''auto extension'''
 +
 
 +
* '''unified voicemail'''

Revision as of 19:09, 27 February 2009

Destinations

Destinations are ways to reach a specific application, user, mailbox etc. Destinations can be selected in inbound routes and some applications. The following destinations are usually available:

Generally available destinations:

a channel as destination will simply ring the selected phone/client. No voicemail, forwarding or any other settings will apply. Regardless whether there the channel is assigned to a user or not.

This will reach any of the internally configured conference rooms. See Applications -> Conferencing.

This will reach the internal dial-by-name directory. See System -> Voicemail for a list of configured directory entries.

This will reach any of the internally configured extensions. This is the same as if you were dialing an extension. See also Manual Dialplan].

This will reach any of the internally configured call groups. See Applications -> Groups.

This will reach any of the internally configured call groups. See Applications -> IVRs.


This will reach any of the internally configured mailboxes. This is the same as dialing **[mailbox number]


If installed this will reach the selected on-call mailbox. See Applications -> On Call.


This will reach any of the internally configured queues. See Applications -> Queues.


This will reach the service IVR. See Service IVR.


This will reach a configured user (needs to be present as user and have an associated mailbox).

only available in inbound routes:


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