Dialer
From Taridium
(Created page with "The dialer application allows you to call a list of numbers automatically and connect them to the application or party of choice. To access the Dialer configuration and Control g...")
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Revision as of 18:12, 17 June 2011
The dialer application allows you to call a list of numbers automatically and connect them to the application or party of choice. To access the Dialer configuration and Control go to Applications → Dialer in the Administrator Panel.
Contents |
Control
The control page allows you to start and stop the dialing sequence and provides information about the current and last dialer runs. You will only be able to start a dialer run if you have configured your destination and provided numbers to dial.
Numbers
This interaction allows you to choose and upload the numbers to be dialed. Numbers should be added as if they were dialed on an ipbx phone.
Uploading Numbers
You can upload up to 5,000 numbers or simply load the extensions of all your users. Numbers should be uploaded one per line as regular text files.
Settings
The dialer settings allow you to configure your dialer runs.
Call Load
The maximum number of concurrent calls. Be careful not to select a too high call volume. Use the auto setting and call queues to automatically adjust the call volume based on the number of available queue members.
Dial Order
How to dial the numbers in your list 1) in sequential manner 2) randomly
Dial Attempts
How many attempts until the next number is dialed.
Duration of Attempts
How long to dial the number until giving up.
Answering Machine Detection
Whether to use the built-in Answering Machine Detection application.
Caller ID Number
Which number to present to the called party - requires a compatible network or provider
Caller ID Name
Which name to present to the called party - requires a compatible network or provider
Connect To
Which application, user or extension to dial.
