IVR
From Taridium
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== Adding IVRs == | == Adding IVRs == | ||
| - | Adding an IVR requires at least an IVR name (descriptive name) and the selection of a [[prompt]]. A prompt is a sound file that is played back when you call into the IVR. | + | Adding an IVR requires at least an IVR name (descriptive name) and the selection of a [[Voice_Prompts|prompt]]. A prompt is a sound file that is played back when you call into the IVR. See [[Voice_Prompts|Voice Prompts]] on how to create or upload prompts. |
Revision as of 16:10, 7 May 2009
IVR's or interactive voice response systems are setup under Applications → IVRs - All changes made become effective in realtime, so be careful when changing settings on a production system!
IVR's are sometimes also known as Auto Attendants or Automated Attendants.
Adding IVRs
Adding an IVR requires at least an IVR name (descriptive name) and the selection of a prompt. A prompt is a sound file that is played back when you call into the IVR. See Voice Prompts on how to create or upload prompts.
