Adding Click to Call to Salesforce.com Forms
From Taridium
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(New page: This how-to describes a simple way to add a click-to-call button to any Salesforce.com form. You will need the appropriate permissions in order to customize your forms. <ol> <li>Navigate ...) |
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This how-to describes a simple way to add a click-to-call button to any Salesforce.com form. You will need the appropriate permissions in order to customize your forms. | This how-to describes a simple way to add a click-to-call button to any Salesforce.com form. You will need the appropriate permissions in order to customize your forms. | ||
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| + | === Setting up Click to Call === | ||
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| + | === Customizing Salesforce.com === | ||
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Revision as of 16:24, 7 April 2010
This how-to describes a simple way to add a click-to-call button to any Salesforce.com form. You will need the appropriate permissions in order to customize your forms.
Setting up Click to Call
Customizing Salesforce.com
- Navigate to the appropriate form customization dialog. E.g. Setup -> App Setup -> Contacts -> Buttons and Links
- Click on New under Custom Buttons and Links
- Enter a descriptive label such as Call Contact
- Enter an unique button name e.g. call_button
- Select behavior Execute JavaScript
- In the main form enter the following code:
window.open('http://192.168.55.200/user/c/?call={!Contact.Phone}&progress=2','ipbx call',"width=320,height=210,resizable=no,scrollbars=no,menubar=no,toolbar=no,status=no,location=no") - Replace 192.168.55.20 with the IP address of your ipbx system. This can be a local network IP as long as you expect this to only work within your corporate LAN
