Destinations

From Taridium

Revision as of 19:12, 27 February 2009

Destinations

Destinations are ways to reach a specific application, user, mailbox etc. Destinations can be selected in inbound routes and some applications. The following destinations are usually available:

Generally available destinations

• channel

a channel as destination will simply ring the selected phone/client. No voicemail, forwarding or any other settings will apply. Regardless whether there the channel is assigned to a user or not.

• conference room

This will reach any of the internally configured conference rooms. See Applications -> Conferencing.

• directory

This will reach the internal dial-by-name directory. See System -> Voicemail for a list of configured directory entries.

• extension

This will reach any of the internally configured extensions. This is the same as if you were dialing an extension. In most cases this will be used to dial an extension or number outside of the system (using outbound routing) or a custom dialplan configuration. See also Manual Dialplan Configuration.

• group

This will reach any of the internally configured call groups. See Applications -> Groups.

• IVR

This will reach any of the internally configured call groups. See Applications -> IVRs.

• mailbox

This will reach any of the internally configured mailboxes. This is the same as dialing **[mailbox number]

• on-call mailbox (optional module)

If installed this will reach the selected on-call mailbox. See Applications -> On Call.

• queue

This will reach any of the internally configured queues. See Applications -> Queues.

• service IVR

This will reach the service IVR. See Service IVR.

• user

This will reach a configured user (needs to be present as user and have an associated mailbox).

only available in inbound routes

• auto extension

• unified voicemail