On Call Notifications

From Taridium

Revision as of 19:02, 3 December 2008 (view source) Webmaster (Talk | contribs) (New page: This optional ipbx module is installed under Advanced Setup -> Modules. Registered modules are displayed with '''registered module'''. The On Call Notifications module is an automated voi...) ← Older edit		Revision as of 19:02, 3 December 2008 (view source) Webmaster (Talk | contribs) Newer edit →
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	==== Notification Prompt ====		==== Notification Prompt ====
-	The notification prompt is the prompt to be played back when the notification is delivered.	+	The notification prompt is the prompt to be played back when the notification is delivered. Use the [[Voice Prompts]] interaction to upload or record new prompts.
	==== Caller ID for notification ====		==== Caller ID for notification ====

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Revision as of 19:02, 3 December 2008

This optional ipbx module is installed under Advanced Setup -> Modules. Registered modules are displayed with registered module.

The On Call Notifications module is an automated voicemail/call notification service. On Call will ring a sequence of phone numbers and attempt to deliver a message until it has been acknowledged. Optionally e-mail notifications can be entered too.

Contents 1 Using the On Call Module 1.1 On Call Box 1.1.1 Prompt 1.1.2 Notification Prompt 1.1.3 Caller ID for notification 1.1.4 Confirmation Key

Using the On Call Module

To configure the On Call module go to Applications -> On Call

On Call Box

The On Call Box interaction allows you to configure how the call should be answered and how messages should be delivered.

Prompt

The prompt is the prompt to be played back when the On Call box picks up. Use the Voice Prompts interaction to upload or record new prompts.

Notification Prompt

The notification prompt is the prompt to be played back when the notification is delivered. Use the Voice Prompts interaction to upload or record new prompts.

Caller ID for notification

The caller ID for notifications is the caller ID set when the On Call service attempts to deliver a notification. This is intended to easily identify the calling party and react accordingly.

Confirmation Key

The confirmation key, is the key that needs to be entered to confirm the notification. This is only used when selecting the 'Notification Option' 'Notification with Confirmation'. See below. By default this key is set to 9. Note that your Notification Prompt should reflect this selection.