Comms User Panel
From Taridium
(Created page with "== Overview == === Received Calls === === Placed Calls === == Voicemail == === Messages === === Settings === == Contacts == === My Contacts === === Call List === == Features == =...") |
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== Overview == | == Overview == | ||
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| + | The overview section provides access to call logs for your extension. Optionally it will also provide access to call recording. If enabled you can also directly click on call log entries to call back a user. Simply click on the blue highlighted '''From''' or '''To''' links. A call will then be placed to your phone and connect to the other party. | ||
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| + | === Place Calls === | ||
| + | The Placed Calls section will display your placed calls. This includes '''Date & Time''', '''From''', '''Duration''', '''Call Disposition''' > indicated by a symbol (hover over the symbol to display the meaning), '''Recording''' (optional) and '''Cost''' (optional). | ||
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=== Received Calls === | === Received Calls === | ||
| - | + | The Received Calls section will display your placed calls. This includes '''Date & Time''', '''To''', '''Duration''', '''Call Disposition''' > indicated by a symbol (hover over the symbol to display the meaning), '''Recording''' (optional) and '''Cost''' (optional). | |
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== Voicemail == | == Voicemail == | ||
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| + | The voicemail section provides access to your voicemail messages and settings. | ||
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=== Messages === | === Messages === | ||
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| + | Your messages will be displayed in reverse order with the newest message on top. When a message is listened to, it will automatically be moved to the '''Old''' folder. Use the '''move to''' button and folder section to move messages to another folder. You can also copy messages to other colleagues. Please take note that if your mailbox might be configured to delete voicemail messages automatically after they have been delivered your e-mail address. | ||
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=== Settings === | === Settings === | ||
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| + | This section allows you to control your voicemail settings. Please note that your voicemail delay might interfere with your call forwarding and follow me settings. Make sure your voicemail delay is longer than any forwarding sequence. | ||
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| + | Use the '''Voicemail PIN''' and '''Change Password''' links to change your interface access PIN and password (optional). | ||
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== Contacts == | == Contacts == | ||
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| + | The Contacts Section provides access to your corporate directory and if enabled also allows you to call uploaded call lists. | ||
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=== My Contacts === | === My Contacts === | ||
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| + | If enabled, use the '''Place Call''' dialog to place an outbound call to any number or SIP URI. You can also bridge two arbitrary telephone numbers. | ||
| + | |||
| + | Use the search box to search for name, number or e-mail address. If enabled you can also directly click to call a colleague. Simply click on the blue highlighted '''Extension''' links. A call will then be placed to your phone and connect to the other party. | ||
| + | |||
=== Call List === | === Call List === | ||
| + | |||
| + | The Call List section allows you to upload a list of numbers and call them. Use the '''Upload Call List''' to upload a new CSV call list. You can choose to replace the existing list, or append to the list. Use the '''Mark Called''' check box to indicate whether the contact has already been called. | ||
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== Features == | == Features == | ||
| + | |||
| + | The Features section provides access to the extension features. | ||
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=== Call Forwarding === | === Call Forwarding === | ||
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| + | The Call Forwarding feature allows you forward your calls to any internal or external number. The destination can also be an enterprise trunk which has been configured in the [[Comms_Enterprise_Interface|Enterprise Interface]]. Alternatively you can also use the forwarding delay function in conjunction with your '''Follow Me''' settings. See [[Comms_User_Panel#Follow_Me|Follow Me Feature]]. | ||
| + | |||
=== Call Screening and Blocking === | === Call Screening and Blocking === | ||
=== Extension Assistant === | === Extension Assistant === | ||
Revision as of 14:30, 20 July 2016
Overview
The overview section provides access to call logs for your extension. Optionally it will also provide access to call recording. If enabled you can also directly click on call log entries to call back a user. Simply click on the blue highlighted From or To links. A call will then be placed to your phone and connect to the other party.
Place Calls
The Placed Calls section will display your placed calls. This includes Date & Time, From, Duration, Call Disposition > indicated by a symbol (hover over the symbol to display the meaning), Recording (optional) and Cost (optional).
Received Calls
The Received Calls section will display your placed calls. This includes Date & Time, To, Duration, Call Disposition > indicated by a symbol (hover over the symbol to display the meaning), Recording (optional) and Cost (optional).
Voicemail
The voicemail section provides access to your voicemail messages and settings.
Messages
Your messages will be displayed in reverse order with the newest message on top. When a message is listened to, it will automatically be moved to the Old folder. Use the move to button and folder section to move messages to another folder. You can also copy messages to other colleagues. Please take note that if your mailbox might be configured to delete voicemail messages automatically after they have been delivered your e-mail address.
Settings
This section allows you to control your voicemail settings. Please note that your voicemail delay might interfere with your call forwarding and follow me settings. Make sure your voicemail delay is longer than any forwarding sequence.
Use the Voicemail PIN and Change Password links to change your interface access PIN and password (optional).
Contacts
The Contacts Section provides access to your corporate directory and if enabled also allows you to call uploaded call lists.
My Contacts
If enabled, use the Place Call dialog to place an outbound call to any number or SIP URI. You can also bridge two arbitrary telephone numbers.
Use the search box to search for name, number or e-mail address. If enabled you can also directly click to call a colleague. Simply click on the blue highlighted Extension links. A call will then be placed to your phone and connect to the other party.
Call List
The Call List section allows you to upload a list of numbers and call them. Use the Upload Call List to upload a new CSV call list. You can choose to replace the existing list, or append to the list. Use the Mark Called check box to indicate whether the contact has already been called.
Features
The Features section provides access to the extension features.
Call Forwarding
The Call Forwarding feature allows you forward your calls to any internal or external number. The destination can also be an enterprise trunk which has been configured in the Enterprise Interface. Alternatively you can also use the forwarding delay function in conjunction with your Follow Me settings. See Follow Me Feature.
