Comms Documentation

From Taridium

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	====Administrator Interface====		====Administrator Interface====
-		+	The administrator interface controls the general settings of the system. It provides status information, plan, reseller, billing and customer management. It allows you to add new customers/PBXs, called 'enterprises' and configure DID/DDIs, as well as manage the device types, such as phones and other VoIP end points.
	====Enterprise Interface====		====Enterprise Interface====
		+
		+	The enterprise interface controls the actual customer configuration. It is also known as the Virtual PBX interface. It provides for management of extensions, IVRs, groups, queues, conferencing and much more.
	====End User Panel Interface====		====End User Panel Interface====
		+
		+	The End User Panel controls individual extensions and their settings. It provides the end user with voicemail access, call logs, call forwarding/follow me and more.
	====ITSP Interface====		====ITSP Interface====
		+
		+	The ITSP interface offers a subset of the administrator interface intended for use by customer service representatives and resellers.

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Revision as of 15:50, 11 April 2016

Contents 1 comms Overview 1.1 Components & Architecture 1.1.1 comms core 1.1.2 comms switch 1.1.3 comms web 1.1.4 comms proxy 1.2 Interfaces 1.2.1 Administrator Interface 1.2.2 Enterprise Interface 1.2.3 End User Panel Interface 1.2.4 ITSP Interface

comms Overview

Taridium's comms is a Virtual PBX platform that leverages common Open Source projects such as Linux, Asterisk and PHP. It offers a complete hosted PBX application. It uses a partitioned naming convention that enables multiple PBXs to run on a single server instance without the need for virtualization.

Components & Architecture

All of comms software components can run on a single server, or can be split up for improved scalability. They are installed as architecture independent RPM packages along with a number of required dependencies. Currently only RedHat Linux and clones such as CentOS are supported.

comms core

The comms core component contains shared libraries common to both switch and web packages. This includes the specifications for the database schema. Files for the comms core can be found in /usr/local/comms/. Depending on the size of the installation core packages are installed on switch and web servers, but can also be installed separately. Particular applications for separate installations are configuration database servers and CDR servers.

comms switch

The comms switch package provides all call routing scripts and voice applications for a Virtual PBX switch.

comms web

The comms web package provides web interfaces for management, virtual PBX and end user administration.

comms proxy

The comms proxy package provides a front end proxy for comms switch servers.

Interfaces

Administrator Interface

The administrator interface controls the general settings of the system. It provides status information, plan, reseller, billing and customer management. It allows you to add new customers/PBXs, called 'enterprises' and configure DID/DDIs, as well as manage the device types, such as phones and other VoIP end points.

Enterprise Interface

The enterprise interface controls the actual customer configuration. It is also known as the Virtual PBX interface. It provides for management of extensions, IVRs, groups, queues, conferencing and much more.

End User Panel Interface

The End User Panel controls individual extensions and their settings. It provides the end user with voicemail access, call logs, call forwarding/follow me and more.

ITSP Interface

The ITSP interface offers a subset of the administrator interface intended for use by customer service representatives and resellers.