Voice Prompts

From Taridium

Revision as of 18:15, 9 June 2010

The voice prompt interaction allows you to upload or record custom voice prompts for use in your applications and dialplans. To access this interaction click on Configuration → Voice Prompts in the administrator's interface. For prompts in other languages than English please see the packages section below.

Generally you can add prompts (audio files) to ipbx in two ways:

1. By uploading an audio file, see uploading a prompt
2. By recording it via the ipbx's built in prompt recording service, see recording a prompt.

Custom Prompts

The prompts list displays all currently available custom voice prompts. Click on the delete button to delete or the edit button to change the name of your prompt. To re-record your voice prompt and replace it click on To play the file back as WAV, click on .

Prompts will be listed with their filetype, usually SLN or if uploaded added in a different fashion in their native format. The Size field will indicate the size of your recording on the disk. The Modified column shows the last time the file was changed.

Backup Considerations

Make sure you keep appropriate backups of all of your prompts in case you need to rebuild your ipbx system. See also Backup.

Uploading a Prompt

To upload a prompt, click on the upload prompt button. The supported upload formats are WAV, GSM or SLN. Uploaded prompts will always be converted to SLN and sampled down to optimize the transmission of speech across a telephone channel. It's nevertheless advisable to use a professional voice talent that is used to recording voice prompts if you want to achieve the best possible quality.

Recording a Prompt

To record a prompt from your phone, simply enter a descriptive filename and select a channel to record from in the blue shaded dialog at the bottom of the prompts list. The channel name is usually equal to your extension number SIP/[EXTENSION NO.] or IAX2/[EXTENSION NO]. So for example if you are ready to record at extension 1001 you would select SIP/1001 and enter your file name 'test' etc. then click on the record button. Ipbx will call you and ask you to record your new voice prompt. You will have the opportunity to review your prompt after the recording has completed. Once you hang up, the new file will appear in the prompts list.

When finished with your recording press the pound (hash) key #

Recording Options

• If you want to save your recording, press 1
• If you want to review your recording, press 2
• If you want to re-record, press 3

Prompts for Custom Use

To access your prompt in a custom dialplan simply prefix the name of the prompt with prompts e.g. using the BackGround or Playback applications in your dialplan:

 exten => 1234,1,BackGround(prompts/myprompt)

Remember to omit the filetype when accessing the prompt directly. So if Prompts show myprompt.sln use myprompt when calling up the file.

Built-In Prompts

ipbx has a number of built-in prompts. These are generally used by built-in applications, but can also be used when using a custom dialplan. See Manual Editor.

Packages

ipbx allows you to download a number of additional languages. You will need to be connected to the internet in order to download and install these packages.

English Sounds (en)

Available in the following file formats: gsm (built-in), ulaw (built-in), alaw, g722, g729 and wav

English Extra Sounds (en)

Available in the following file formats: gsm, ulaw (built-in), alaw, g722, g729 and wav

English UK Sounds (en)

Available in the following file formats: gsm, alaw and wav

Spanish Sounds (es)

Available in the following file formats: gsm, ulaw, alaw, g722, g729 and wav

French Sounds (fr)

Available in the following file formats: gsm, ulaw, alaw, g722, g729 and wav

German Sounds (de)

Available in the following file formats: gsm

Italian Sounds (it)

Available in the following file formats: gsm and alaw