IVR Input

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IVR's or interactive voice response Input functions are setup under ApplicationsIVRs An IVR Input function allows you to gather DTMF data from the caller and process it using a web application - All changes made, become effective instantly, so be careful when changing settings on a production system!

Contents

IVR Input Dialog

Like with an ordinary IVR, you will only able to create an input function if you have a prompt recorded or uploaded.

Input Name

Extension

Query Prompt

Max Digits

Timeout

Input Validation

Validation URL

Success Prompt

Failure Prompt

Max Retries

Hangup on Failure

Input Result

Result URL

This is the URL that will be called after the input has been completed or timed out. Use the %%input%% variable to pass the value to your URL.

Upon Completion

If set, this indicates where to continue with the call. This function has no effect if hangup on failure has been checked and the input was not successfully validated.

URL Variables

URLs can contain the following variables:

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