Service IVR

From Taridium

The ipbx service IVR gives user phone access to some common features listed below. The IVR can be mapped as a star code or used within IVRs, Routes or Timeout Options. This feature is particularly useful if you want to provide access from outside of your ipbx system; either through a dedicated DID/DDI or central IVR option.

Service IVR Menu

• 1 Listen to Messages - see mailbox submenu

• # to exit the submenu and return

• 2 Callback Menu - list last five calls and allows to call them back

• 1 To call number
• * To return to the main menu

• 3 Setup Call Forwarding

• 1 Enable/disable call forwarding
• 2 Setup of call forwarding destination
• * to return to the main menu

• 4 Dialtone access - allows you to dial any number as if at your desk
• 6 Jump to another Mailbox - Enter the mailbox number and PIN (full service IVR becomes available)
• 7 Leave a message for Another User - Allows you to create a new voicemail message for the specified mailbox