Comms Enterprise Interface

From Taridium

Contents 1 Overview 1.1 Activity 1.2 Place Calls 1.3 Received Calls 1.4 Invoices 1.5 Rates 2 Extensions 2.1 Manage Extensions 2.2 Organization 2.3 Provisioning 3 Trunks 3.1 Manage Trunks 3.2 Provisioning 4 Groups 4.1 Manage Groups 5 IVRs 5.1 Manage IVRs 5.2 IVR Input 6 Conditions 6.1 Manage Conditions 7 Queues 7.1 Manage Queues 8 Features 8.1 Manage Features 8.2 Internal Extensions 8.3 Enterprise DIDs 8.4 Dialing Settings 8.5 DTMF Codes 8.6 User Panel 8.7 Account Settings 9 Access Control 9.1 Manage Users 10 Logout

Overview

Depending on your configuration this will be the main landing when accessing the enterprise interface and show activity information. See below:

Activity

The Activity section will show recent activity of your PBX. Particular details are provided as calls over time (last 30 days) and 24hr activity.

Place Calls

The Placed Calls section will display your placed calls. This includes Date & Time, From, To, Duration, Call Disposition > indicated by a symbol (hover over the symbol to display the meaning), Recording (optional) and Cost (optional).

Received Calls

The Received Calls section will display your placed calls. This includes Date & Time, From, To, Duration, Call Disposition > indicated by a symbol (hover over the symbol to display the meaning), Recording (optional) and Cost (optional).

Received calls display will also indicate if a call has been forwarded with an F display. This same call will then also be displayed in the Placed Calls list.

Invoices

only displayed if enabled by your provider

This section will display your monthly service invoices.

Rates

only displayed if enabled by your provider

This section will display the current calling rates for your system.

Extensions

Manage Extensions

Organization

Provisioning

Trunks

Manage Trunks

Provisioning

Groups

Manage Groups

IVRs

Manage IVRs

IVR Input

Conditions

Manage Conditions

Queues

Manage Queues

Features

Manage Features

Internal Extensions

Enterprise DIDs

Dialing Settings

DTMF Codes

User Panel

Account Settings

Access Control

Manage Users

Logout

Logs the user out from the interface.