Queues

From Taridium

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Call queues also known as [[wikipedia:ACD|ACD]] as [[Queues|Call Queues]] and don't offer login/logoff or true call queueing.
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Call queues also known as [[wikipedia:Automatic_call_distributor|ACD]] allow you to setup advanced call distribution for your PBX system.
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To access call groups click on Applications → Groups.
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To access call groups click on Applications → Queues.
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== Adding Groups ==
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== Adding Queues ==

Revision as of 17:01, 9 December 2008

Call queues also known as ACD allow you to setup advanced call distribution for your PBX system.

To access call groups click on Applications → Queues.

Adding Queues

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