Call Recording

From Taridium

Revision as of 15:28, 8 October 2009 (view source) Webmaster (Talk | contribs) ← Older edit		Revision as of 15:52, 8 October 2009 (view source) Webmaster (Talk | contribs) (→Storage) Newer edit →
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	== Storage ==		== Storage ==
-	Standard ipbx configurations use the local database and disk for call recordings. One hour of call recording takes up about 5.7MB of disk space.	+	Standard ipbx configurations use the local database and disk for call recordings. One hour of call recording takes up about 5.7MB of disk space. A 500GB drive will thus be able to store in excess of 70,000 hours in GSM format.
	== Browsing recordings ==		== Browsing recordings ==

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Revision as of 15:52, 8 October 2009

ipbx call recording allows you to record all or select calls passing through your PBX system. Check your jurisdiction's laws regarding call recording.

Generally, it is legal to record any conversation where all the parties to it have given their consent (one-party consent if all the parties are in a state with a corresponding law). U.S. federal law requires only one-party consent to the recording of a telephone conversation, but does not explicitly protect such a recording if it is made for criminal or tortuous purposes. Many states make similar exceptions.

Contents 1 Storage 2 Browsing recordings 2.1 Edit 2.2 ID 2.3 Date & Time 2.4 Source 2.5 Destination 2.6 Accountcode 2.7 Length 2.8 CDR 2.9 Audio 3 Settings 3.1 Record all Incoming Calls 3.2 Record all Outgoing Calls 3.3 Record all Internal Calls 3.4 Recordings Maintenance 4 Clear Recording

Storage

Standard ipbx configurations use the local database and disk for call recordings. One hour of call recording takes up about 5.7MB of disk space. A 500GB drive will thus be able to store in excess of 70,000 hours in GSM format.

Browsing recordings

This interaction displays all your recorded calls. Calls are stored in a local relational database.

Edit

Remove the call recording

ID

Unique recording ID / also used to associate with corresponding CDR record.

Date & Time

Date and Time when the recording took place (completion time)

Source

Call recording source

Destination

Call recording destination

Accountcode

Account code as set by CDR

Length

Length of recording in seconds. This applies to the recorded file and not necessarily to the total duration of the call.

CDR

Link to associated CDR record - see also Call Detail Records.

Audio

Click on the speaker button to playback or save the recording locally.

Settings

Configure your call recording settings.

Record all Incoming Calls

Record all calls that are received from other systems or the PSTN.

Record all Outgoing Calls

Record all calls that are placed to other systems or the PSTN.

Record all Internal Calls

Record all calls that have been placed internally, e.g. from extension to extension etc.

Recordings Maintenance

Set an automated deletion schedule for your recorded calls.

Clear Recording

Remove all recordings from your database