Service IVR

From Taridium

Revision as of 19:30, 29 September 2009 (view source) Webmaster (Talk | contribs) (→Service IVR Menu) ← Older edit		Revision as of 19:31, 29 September 2009 (view source) Webmaster (Talk | contribs) (→Service IVR Menu) Newer edit →
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	== Service IVR Menu ==		== Service IVR Menu ==
-	* 1 Listen to Messages - see mailbox submenu	+	* 1 Listen to Messages - see [[Voicemail#Voicemail_Retrieval_and_Setup_Menu|mailbox submenu]]
-	:* # to exit the [[Voicemail#Voicemail_Retrieval_and_Setup_Menu|mailbox submenu]]	+	:* # to exit the submenu and return
	* 2 Callback Menu - list last five calls and allows to call them back		* 2 Callback Menu - list last five calls and allows to call them back
	:* 1 to call number		:* 1 to call number

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Revision as of 19:31, 29 September 2009

The ipbx service IVR gives user phone access to some common features listed below. The IVR can be mapped as a star code or used within IVRs, Routes or Timeout Options. This feature is particularly useful if you want to provide access from outside of your ipbx system; either through a dedicated DID/DDI or central IVR option.

Service IVR Menu

• 1 Listen to Messages - see mailbox submenu

• # to exit the submenu and return

• 2 Callback Menu - list last five calls and allows to call them back

• 1 to call number
• * to return to the main menu

• 3 Setup Call Forwarding

• 1 enable/disable call forwarding
• 2 setup call forwarding destination
• * to return to the main menu

• 4 For a Dialtone - allows you to dial any number as if at your desk
• 6 Jump to another Mailbox - Enter the mailbox number and PIN (full service IVR becomes available)
• 7 Leave a message for Another User - Allows you to create a new voicemail message for the specified mailbox