Unified Voicemail
From Taridium
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This optional ipbx module is installed under '''Advanced Setup''' → '''Modules'''. Registered modules are displayed with '''registered module'''. | This optional ipbx module is installed under '''Advanced Setup''' → '''Modules'''. Registered modules are displayed with '''registered module'''. | ||
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| + | ''As of version 2.0.3 this module is part of the standard ipbx and ipbx eXpress distributions.'' | ||
The [[wikipedia:Unified_voicemail|Unified Voicemail]] (UVM) module allows you to use a single mailbox for multiple extensions as well as any mobile phone(s) and PSTN line(s) that support conditional call diversion. | The [[wikipedia:Unified_voicemail|Unified Voicemail]] (UVM) module allows you to use a single mailbox for multiple extensions as well as any mobile phone(s) and PSTN line(s) that support conditional call diversion. | ||
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=== Configuring Mailbox Access === | === Configuring Mailbox Access === | ||
| - | To access your mailbox from your mobile/cellphone you will need to add a permissioned number to each user/mailbox. | + | To access your mailbox from your mobile/cellphone you will need to add a permissioned number to each user/mailbox. The primary permissioned number will also be used as the number to perform callbacks to. This would usually be the user's cellphone number. |
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| + | ==== Using the Administrator Interface ==== | ||
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| + | Go to '''System''' → '''Voicemail''' and select the mailbox to edit. Add a permissioned number and select '''primary''' for your cellphone number and click on '''add caller ID'''. Make sure the number is entered as if dialed from the ipbx system. In the US it is almost always necessary to use 1 + number. Many SIP trunking providers will require fully qualified E.164 numbers. | ||
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| + | ==== Using the End User Panel ==== | ||
| + | Log into your '''End-User Panel''' e.g. http://mypbx/user/ and click on '''Voicemail''' → '''Settings''' → '''Voicemail Access and Callback Settings'''. Add your permissioned number. This needs to match the caller ID from your mobile phone for proper identification. Make sure the number is entered as if dialed from the ipbx system. A permissioned number can also be the callback number for mobile interface integration when using click to call in a mobile environment such as a PDA or Smartphone and for ipbx's [[IPhone_Interface|iPhone interface]]. | ||
| - | + | === Configuring your Mobile Phone for Unified Voicemail === | |
| - | + | Many mobile phones will allow you to configure your diverts/forwardings via your phone settings. This is often called '''conditional call divert'''. Consult your vendor's user guide for further details. If this is not exposed in a menu you can still change your mailbox on GSM phones by using common carrier codes. This will for example work on Apple's iPhone and Blackberries on almost any GSM compliant network. | |
| - | + | Take a note of your existing diversion number by querying the number first using the codes below. | |
====Conditional Call Divert: Call Divert if no answer==== | ====Conditional Call Divert: Call Divert if no answer==== | ||
**61*number*tt# to set the divert to your new UVM number. Use the tt value to set the delay to 5, 10, 15, 20, 25 or 30. | **61*number*tt# to set the divert to your new UVM number. Use the tt value to set the delay to 5, 10, 15, 20, 25 or 30. | ||
| - | *#61# To query the status of the | + | *#61# To query the status of the divert |
##61# To clear your divert | ##61# To clear your divert | ||
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**62*number# to set the unavailable divert to your new UVM number | **62*number# to set the unavailable divert to your new UVM number | ||
| - | *#62# To query the status of the | + | *#62# To query the status of the divert |
##62# To clear your divert | ##62# To clear your divert | ||
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====Divert All Calls==== | ====Divert All Calls==== | ||
| - | **21*number# to set the | + | **21*number# to set the all calls divert to your new UVM number |
*#21# To query the status of the divert | *#21# To query the status of the divert | ||
##21# To clear your divert | ##21# To clear your divert | ||
