IVR

From Taridium

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	== Adding IVRs ==		== Adding IVRs ==
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		+	Adding an IVR requires at least an IVR name (descriptive name) and the selection of a [[prompt]]. A prompt is a sound file that is played back when you call into the IVR.

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Revision as of 16:10, 7 May 2009

IVR's or interactive voice response systems are setup under Applications → IVRs - All changes made become effective in realtime, so be careful when changing settings on a production system!

IVR's are sometimes also known as Auto Attendants or Automated Attendants.

Adding IVRs

Adding an IVR requires at least an IVR name (descriptive name) and the selection of a prompt. A prompt is a sound file that is played back when you call into the IVR.