Service IVR
From Taridium
(Difference between revisions)
(New page: The ipbx service IVR gives user phone access to some common features. It can be mapped as a star code or used within IVRs, Routes or Timeout Options.) |
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| - | The ipbx service IVR gives user phone access to some common features. | + | The ipbx service IVR gives user phone access to some common features listed below. The IVR can be mapped as a [[Feature Map|star code]] or used within [[IVR|IVRs]], [[Routes|Routes]] or Timeout Options. This feature is particularly useful if you want to provide access from outside of your ipbx system; either through a dedicated DID/DDI or central IVR option. |
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| + | == Service IVR Menu == | ||
| + | |||
| + | * 1 Listen to Messages - see [[Voicemail#Voicemail_Retrieval_and_Setup_Menu|mailbox submenu]] | ||
| + | :* # to exit the submenu and return | ||
| + | * 2 Callback Menu - list last five calls and allows to call them back | ||
| + | :* 1 To call number | ||
| + | :* * To return to the main menu | ||
| + | * 3 Setup Call Forwarding | ||
| + | :* 1 Enable/disable call forwarding | ||
| + | :* 2 Setup of call forwarding destination | ||
| + | :* * to return to the main menu | ||
| + | * 4 Dialtone access - allows you to dial any number as if at your desk | ||
| + | * 6 Jump to another Mailbox - Enter the mailbox number and PIN (full service IVR becomes available) | ||
| + | * 7 Leave a message for Another User - Allows you to create a new voicemail message for the specified mailbox | ||
Latest revision as of 19:32, 29 September 2009
The ipbx service IVR gives user phone access to some common features listed below. The IVR can be mapped as a star code or used within IVRs, Routes or Timeout Options. This feature is particularly useful if you want to provide access from outside of your ipbx system; either through a dedicated DID/DDI or central IVR option.
Service IVR Menu
- 1 Listen to Messages - see mailbox submenu
- # to exit the submenu and return
- 2 Callback Menu - list last five calls and allows to call them back
- 1 To call number
- * To return to the main menu
- 3 Setup Call Forwarding
- 1 Enable/disable call forwarding
- 2 Setup of call forwarding destination
- * to return to the main menu
- 4 Dialtone access - allows you to dial any number as if at your desk
- 6 Jump to another Mailbox - Enter the mailbox number and PIN (full service IVR becomes available)
- 7 Leave a message for Another User - Allows you to create a new voicemail message for the specified mailbox
