On Call Notifications - Revision history

Webmaster at 19:16, 17 June 2010

2010-06-17T19:16:16Z

← Older revision		Revision as of 19:16, 17 June 2010
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	The On Call mailbox can be changed/disabled by dialing a pre-assigned star code. See also [[Feature_Map\|Feature Map]].		The On Call mailbox can be changed/disabled by dialing a pre-assigned star code. See also [[Feature_Map\|Feature Map]].
		+
		+	=== On Call answering Machine Detection ===
		+
		+	The on call module uses the built-in answering machine detection when delivering notifications. Settings for answering machine detection can be configured in the [[Manual Editor]]. Below is an example configuration:
		+	<pre>
		+	[general]
		+	initial_silence = 2500
		+	; If exceeded then MACHINE.
		+	greeting = 1500
		+	after_greeting_silence = 800
		+	; If exceeded then HUMAN
		+	total_analysis_time = 5000
		+	; on a HUMAN or MACHINE
		+	min_word_length = 100
		+	between_words_silence = 50
		+	; the audio what follows as a new word
		+	maximum_number_of_words = 5
		+	; If exceeded then MACHINE
		+	silence_threshold = 256
		+	</pre>

Webmaster: /* Notification List */

2010-06-17T12:57:23Z

Notification List

← Older revision		Revision as of 12:57, 17 June 2010
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	=== Notification List ===		=== Notification List ===

-	The notification list specifies who is a member of the On Call list. The '''Name''' lists the user/mailbox that will be used to store the recorded message. '''Notifications''' is a list of numbers or e-mail addresses one per line. Note that an e-mail notification will not cancel the notification schedule! Only a properly acknowledged call will cancel the schedule. The '''Notification Options''' specifies how the On Call user should be notified. '''Connect to Voicemail Box''' will simply deliver the message and cancel the notification schedule after the user has listened to the last new message. '''Notification with Confirmation''' will play back the '''Notification Prompt''' as specified in the '''On Call Box''' settings.	+	The notification list specifies who is a member of the On Call list. The '''Name''' lists the user/mailbox that will be used to store the recorded message.

		+	The '''Notifications''' is a list of telephone numbers or e-mail addresses. One entry per line. Note that an e-mail notification will not cancel the notification schedule! Only a properly acknowledged call will cancel the schedule. The '''Notification Options''' specifies how the On Call user should be notified. '''Connect to Voicemail Box''' will simply deliver the message and cancel the notification schedule after the user has listened to the last new message. '''Notification with Confirmation''' will play back the '''Notification Prompt''' as specified in the '''On Call Box''' settings.

	=== On Call Setting ===		=== On Call Setting ===

Webmaster: /* Using the On Call Module */

2008-12-12T22:05:10Z

Using the On Call Module

← Older revision		Revision as of 22:05, 12 December 2008
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	== Using the On Call Module ==		== Using the On Call Module ==

-	To configure the On Call module go to Applications → On Call	+	To configure the On Call module go to '''Applications''' → '''On Call'''.

	===On Call Box===		===On Call Box===

Webmaster at 22:04, 12 December 2008

2008-12-12T22:04:57Z

← Older revision		Revision as of 22:04, 12 December 2008
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-	This optional ipbx module is installed under Advanced Setup → Modules. Registered modules are displayed with '''registered module'''.	+	This optional ipbx module is installed under '''Advanced Setup''' → '''Modules'''. Registered modules are displayed with '''registered module'''.

	The On Call Notifications module is an automated voicemail/call notification service. On Call will ring a sequence of phone numbers and attempt to deliver a message until it has been acknowledged. Optionally e-mail notifications can be entered too. Notifications are based on who is On Call.		The On Call Notifications module is an automated voicemail/call notification service. On Call will ring a sequence of phone numbers and attempt to deliver a message until it has been acknowledged. Optionally e-mail notifications can be entered too. Notifications are based on who is On Call.

Webmaster: /* Changing the On Call Box via Phone */

2008-12-04T23:54:03Z

Changing the On Call Box via Phone

← Older revision		Revision as of 23:54, 4 December 2008
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	The '''Currently On Call (Mailbox)''' selection determines which box/user is on call.		The '''Currently On Call (Mailbox)''' selection determines which box/user is on call.

-	=== Changing the On Call Box ~~via~~ Phone ===	+	=== Changing the On Call Box by Phone ===

	The On Call mailbox can be changed/disabled by dialing a pre-assigned star code. See also [[Feature_Map\|Feature Map]].		The On Call mailbox can be changed/disabled by dialing a pre-assigned star code. See also [[Feature_Map\|Feature Map]].

Webmaster: /* Changing the On Call Box via Phone */

2008-12-04T23:53:51Z

Changing the On Call Box via Phone

← Older revision		Revision as of 23:53, 4 December 2008
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	=== Changing the On Call Box via Phone ===		=== Changing the On Call Box via Phone ===

-	See [[Feature_Map\|Feature Map]]	+	The On Call mailbox can be changed/disabled by dialing a pre-assigned star code. See also [[Feature_Map\|Feature Map]].

Webmaster: /* On Call Setting */

2008-12-04T23:52:38Z

On Call Setting

← Older revision		Revision as of 23:52, 4 December 2008
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	The '''Currently On Call (Mailbox)''' selection determines which box/user is on call.		The '''Currently On Call (Mailbox)''' selection determines which box/user is on call.
		+
		+	=== Changing the On Call Box via Phone ===
		+
		+	See [[Feature_Map\|Feature Map]]

Webmaster at 19:27, 3 December 2008

2008-12-03T19:27:10Z

← Older revision		Revision as of 19:27, 3 December 2008
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	The notification list specifies who is a member of the On Call list. The '''Name''' lists the user/mailbox that will be used to store the recorded message. '''Notifications''' is a list of numbers or e-mail addresses one per line. Note that an e-mail notification will not cancel the notification schedule! Only a properly acknowledged call will cancel the schedule. The '''Notification Options''' specifies how the On Call user should be notified. '''Connect to Voicemail Box''' will simply deliver the message and cancel the notification schedule after the user has listened to the last new message. '''Notification with Confirmation''' will play back the '''Notification Prompt''' as specified in the '''On Call Box''' settings.		The notification list specifies who is a member of the On Call list. The '''Name''' lists the user/mailbox that will be used to store the recorded message. '''Notifications''' is a list of numbers or e-mail addresses one per line. Note that an e-mail notification will not cancel the notification schedule! Only a properly acknowledged call will cancel the schedule. The '''Notification Options''' specifies how the On Call user should be notified. '''Connect to Voicemail Box''' will simply deliver the message and cancel the notification schedule after the user has listened to the last new message. '''Notification with Confirmation''' will play back the '''Notification Prompt''' as specified in the '''On Call Box''' settings.
		+
		+
		+	=== On Call Setting ===
		+
		+	The '''Currently On Call (Mailbox)''' selection determines which box/user is on call.

Webmaster at 19:09, 3 December 2008

2008-12-03T19:09:47Z

← Older revision		Revision as of 19:09, 3 December 2008
Line 1:		Line 1:
	This optional ipbx module is installed under Advanced Setup → Modules. Registered modules are displayed with '''registered module'''.		This optional ipbx module is installed under Advanced Setup → Modules. Registered modules are displayed with '''registered module'''.

-	The On Call Notifications module is an automated voicemail/call notification service. On Call will ring a sequence of phone numbers and attempt to deliver a message until it has been acknowledged. Optionally e-mail notifications can be entered too.	+	The On Call Notifications module is an automated voicemail/call notification service. On Call will ring a sequence of phone numbers and attempt to deliver a message until it has been acknowledged. Optionally e-mail notifications can be entered too. Notifications are based on who is On Call.

	== Using the On Call Module ==		== Using the On Call Module ==
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	The confirmation key, is the key that needs to be entered to confirm the notification. This is only used when selecting the 'Notification Option' 'Notification with Confirmation'. See below. By default this key is set to 9. Note that your [[#Notification Prompt\|Notification Prompt]] should reflect this selection.		The confirmation key, is the key that needs to be entered to confirm the notification. This is only used when selecting the 'Notification Option' 'Notification with Confirmation'. See below. By default this key is set to 9. Note that your [[#Notification Prompt\|Notification Prompt]] should reflect this selection.
		+
		+	=== Notification List ===
		+
		+	The notification list specifies who is a member of the On Call list. The '''Name''' lists the user/mailbox that will be used to store the recorded message. '''Notifications''' is a list of numbers or e-mail addresses one per line. Note that an e-mail notification will not cancel the notification schedule! Only a properly acknowledged call will cancel the schedule. The '''Notification Options''' specifies how the On Call user should be notified. '''Connect to Voicemail Box''' will simply deliver the message and cancel the notification schedule after the user has listened to the last new message. '''Notification with Confirmation''' will play back the '''Notification Prompt''' as specified in the '''On Call Box''' settings.

Webmaster at 19:02, 3 December 2008

2008-12-03T19:02:59Z

← Older revision		Revision as of 19:02, 3 December 2008
Line 1:		Line 1:
-	This optional ipbx module is installed under Advanced Setup -> Modules. Registered modules are displayed with '''registered module'''.	+	This optional ipbx module is installed under Advanced Setup → Modules. Registered modules are displayed with '''registered module'''.

	The On Call Notifications module is an automated voicemail/call notification service. On Call will ring a sequence of phone numbers and attempt to deliver a message until it has been acknowledged. Optionally e-mail notifications can be entered too.		The On Call Notifications module is an automated voicemail/call notification service. On Call will ring a sequence of phone numbers and attempt to deliver a message until it has been acknowledged. Optionally e-mail notifications can be entered too.
Line 5:		Line 5:
	== Using the On Call Module ==		== Using the On Call Module ==

-	To configure the On Call module go to Applications -> On Call	+	To configure the On Call module go to Applications → On Call

	===On Call Box===		===On Call Box===