Extension Assistant - Revision history

Webmaster: /* Example */

2010-12-08T23:42:43Z

Example

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	[[File:assistant.png]]		[[File:assistant.png]]

-	In the example above all calls to extension 5007 are also sent to the extension 4012 unless the caller is a [[User Contacts#Favorites\|favorite]]. All voicemail that is recorded for 5007 is also copied to mailbox 4012.	+	In the example above all calls to extension 5007 are also sent to the extension 4012 unless the caller is a [[User Contacts#Favorites\|favorite]] or the assistant. All voicemail that is recorded for 5007 is also copied to mailbox 4012.

Webmaster at 23:41, 8 December 2010

2010-12-08T23:41:09Z

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	=== Favorites Exception ===		=== Favorites Exception ===

-	When the '''only if caller ID is not in favorites''' option is checked, callers from favorite numbers will not be passed to your assistant, but rather handled as if this feature was disabled.	+	When the '''only if caller ID is not in favorites''' option is checked, callers from [[User Contacts#Favorites\|favorite]] numbers will not be passed to your assistant, but rather handled as if this feature was disabled.

	=== Voicemail ===		=== Voicemail ===
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	[[File:assistant.png]]		[[File:assistant.png]]

-	In the example above all calls to extension 5007 are also sent to the extension 4012 unless the caller is a favorite. All voicemail that is recorded for 5007 is also copied to mailbox 4012.	+	In the example above all calls to extension 5007 are also sent to the extension 4012 unless the caller is a [[User Contacts#Favorites\|favorite]]. All voicemail that is recorded for 5007 is also copied to mailbox 4012.

Webmaster: /* Example */

2010-12-08T23:40:23Z

Example

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	=== Example ===		=== Example ===
	[[File:assistant.png]]		[[File:assistant.png]]
		+
		+	In the example above all calls to extension 5007 are also sent to the extension 4012 unless the caller is a favorite. All voicemail that is recorded for 5007 is also copied to mailbox 4012.

Webmaster at 23:35, 8 December 2010

2010-12-08T23:35:24Z

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	In addition to call handling this feature also allows you to copy all your voicemail to your assistant.		In addition to call handling this feature also allows you to copy all your voicemail to your assistant.
		+
		+	=== Example ===
		+	[[File:assistant.png]]

Webmaster: Created page with "This optional ipbx module is installed under '''Advanced Setup''' → '''Modules'''. Registered modules are displayed with registered module. The ipbx Assistant module allows yo..."

2010-12-08T23:31:58Z

Created page with "This optional ipbx module is installed under '''Advanced Setup''' → '''Modules'''. Registered modules are displayed with registered module. The ipbx Assistant module allows yo..."

New page

This optional ipbx module is installed under '''Advanced Setup''' → '''Modules'''. Registered modules are displayed with registered module.

The ipbx Assistant module allows you to have an assistant handle calls for your extension. This module is available from ipbx 2.2.0 onwards. Note that this feature is different than just having a second phone or softphone configured in simulring or forwarding mode. Multiple Users can share the same assistant, and the system automatically screens calls based on whether they are dialed from the assistant's phone or not.

== Using the Assistant Feature ==

This feature can be enabled by navigating to the [[End User Panel]] Features Menu and by selecting '''Extension Assistant''' feature. Select an 'assistant' user and choose between '''enabled''' or '''enabled with simulring'''. If you just enable this feature your phone will not ring when your extension is dialed, ''except'' for when your assistant dials your number. This means full screening of all calls. If you want your phone to ring as well, select the simulring option.

=== Favorites Exception ===

When the '''only if caller ID is not in favorites''' option is checked, callers from favorite numbers will not be passed to your assistant, but rather handled as if this feature was disabled.

=== Voicemail ===

In addition to call handling this feature also allows you to copy all your voicemail to your assistant.