End User Documentation - Revision history

Webmaster: /* Accessing Voicemail */

2012-07-23T16:45:35Z

Accessing Voicemail

← Older revision		Revision as of 16:45, 23 July 2012
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	busy, unavailable and temporary greetings. Follow the instructions in order to record your		busy, unavailable and temporary greetings. Follow the instructions in order to record your
	prompts and change your settings.		prompts and change your settings.
		+
		+	If needed you can also access your mailbox remotely via a Service IVR or anonymously, where you can access any mailbox. Please check with your system administrator for details.

	=== Voicemail Menu ===		=== Voicemail Menu ===

Webmaster: /* Call Parking */

2012-07-23T16:44:00Z

Call Parking

← Older revision		Revision as of 16:44, 23 July 2012
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	==Call Parking==		==Call Parking==
-		+
-	To park a call, transfer the call as an attended transfer (see transferring a call) to extension *77 (default mapping) and listen to the parking position played back. On some phones you	+	Call park is a feature of ipbx that allows you to put a call on hold at one telephone set and continue the conversation from any other telephone set. The 'call park' feature is activated by pressing a preprogrammed button or a special sequence of buttons. This transfers the current telephone conversation to an unused extension number and immediately puts the conversation on hold. (This is called parking the call; and the call is said to have parked onto a certain extension. Essentially, call parking temporarily assigns an extension number to an incoming call.) ipbx will then play back the extension number of the parked call so that the call can later be retrieved.
-	will either need to hang-up or press the transfer button again. To retrieve the call, simply	+
-	dial the parking access code *7 plus the position as played back when the call was parked.	+	Call Parking in ipbx is offered in two ways: Using an attended (also known as consultative) transfer or using a blind transfer. Please consult with your system administrator for details.
		+
		+	=== Call Parking using Attended Transfer ===
		+
		+	To park a call, transfer the call as an attended transfer (see transferring a call) to extension *77 (default mapping) and listen to the parking position played back. On some phones you will either need to hang-up or press the transfer button again.
		+
		+	=== Call Parking using Blind Transfer ===
		+
		+	To park a call, transfer the call as a blind transfer to extension *77 (default mapping). Your phone will be called back and the parking position will be announced.
		+
		+	=== Retrieving a parked call ===
		+
		+	To retrieve the call, simply
		+	dial the parking access code (e.g. *7) plus the position as played back when the call was parked.
	Calls can be retrieved from any phone.		Calls can be retrieved from any phone.

Webmaster at 20:44, 6 July 2012

2012-07-06T20:44:23Z

← Older revision		Revision as of 20:44, 6 July 2012
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-	This section will help you get started with the ipbx PBX system. This document assumes a completed installation by taridium professional services or an authorized ~~resellers~~.	+	This section will help you get started with the ipbx PBX system. This document assumes a completed installation by taridium professional services or an authorized reseller.

	Some extensions and features might not be available on your installation or reachable via different star codes as configured by your vendor or system administrator.		Some extensions and features might not be available on your installation or reachable via different star codes as configured by your vendor or system administrator.

Webmaster at 20:44, 6 July 2012

2012-07-06T20:44:14Z

← Older revision		Revision as of 20:44, 6 July 2012
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-	This section will help you get started with the ipbx PBX system. This document assumes a completed installation by taridium professional services or an authorized ~~reseller~~.	+	This section will help you get started with the ipbx PBX system. This document assumes a completed installation by taridium professional services or an authorized resellers.

	Some extensions and features might not be available on your installation or reachable via different star codes as configured by your vendor or system administrator.		Some extensions and features might not be available on your installation or reachable via different star codes as configured by your vendor or system administrator.

Webmaster: /* Web End User Panel */

2011-06-17T19:35:33Z

Web End User Panel

← Older revision		Revision as of 19:35, 17 June 2011
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	:* [[Extension Roaming]]		:* [[Extension Roaming]]
	:* [[User Call Recording]]		:* [[User Call Recording]]
-	* [[~~Supervisor Panel~~]]	+	* [[Operator Console]]
	* [[iPhone Interface\|Apple iPhone™ Interface]]		* [[iPhone Interface\|Apple iPhone™ Interface]]

Webmaster at 18:33, 23 July 2010

2010-07-23T18:33:33Z

← Older revision		Revision as of 18:33, 23 July 2010
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	Many additional features can also be configured on your personal end-user panel. See below for details.		Many additional features can also be configured on your personal end-user panel. See below for details.

-	==Placing Calls==	+	==Placing Calls On Your Phone==

	The following dialing methods can be used:		The following dialing methods can be used:

Webmaster: /* Web End User Panel */

2010-02-15T17:22:42Z

Web End User Panel

← Older revision		Revision as of 17:22, 15 February 2010
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	:* [[User Call Screening and Blocking\|Call Screening and Blocking]]		:* [[User Call Screening and Blocking\|Call Screening and Blocking]]
	:* [[Extension Roaming]]		:* [[Extension Roaming]]
-	:* [[Call Recording]]	+	:* [[User Call Recording]]
	* [[Supervisor Panel]]		* [[Supervisor Panel]]
	* [[iPhone Interface\|Apple iPhone™ Interface]]		* [[iPhone Interface\|Apple iPhone™ Interface]]

Webmaster at 14:29, 29 January 2010

2010-01-29T14:29:03Z

← Older revision		Revision as of 14:29, 29 January 2010
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	If setup you can also access your personal conference room by entering the personal		If setup you can also access your personal conference room by entering the personal
	conference room access code *8 (default mapping) + your own extension.		conference room access code *8 (default mapping) + your own extension.
		+
		+	==Internal Directory==
		+
		+	ipbx provides access to the internal phone book on several phone types. A dial-by-name star code can also be configured. Consult with your system administrator for details.
		+
		+	===Aastra Phones===
		+
		+	Press the '''Services''' button/or softbutton and select '''Corporate Directory''' from the menu.
		+
		+	===Cisco Phones===
		+
		+	Press the '''Services''' button and select '''Corporate Directory''' from the menu.
		+
		+	===Polycom Phones===
		+
		+	Press the '''Services''' button and select '''Corporate Directory''' from the menu.

	==Web End User Panel==		==Web End User Panel==

Webmaster: /* End User Panel */

2010-01-29T14:22:27Z

End User Panel

← Older revision		Revision as of 14:22, 29 January 2010
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	conference room access code *8 (default mapping) + your own extension.		conference room access code *8 (default mapping) + your own extension.

-	==End User Panel==	+	==Web End User Panel==

	For login details see [[End User Panel]].		For login details see [[End User Panel]].

Webmaster: /* Putting a call On Hold */

2010-01-29T14:21:35Z

Putting a call On Hold

← Older revision		Revision as of 14:21, 29 January 2010
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	You can put a call on hold with most phones, by pressing the key labeled ‘Hold’ or by		You can put a call on hold with most phones, by pressing the key labeled ‘Hold’ or by
-	selecting another line button. Some phones will also use icons ~~like or~~ to represent the	+	selecting another line button. Some phones will also use icons to represent the
-	hold function.	+	hold function.
-		+
	==Accessing Voicemail==		==Accessing Voicemail==