Comms Polycom Login - Revision history

Webmaster: /* Polycom Logins */

2018-01-30T15:58:00Z

Polycom Logins

← Older revision		Revision as of 15:58, 30 January 2018
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	== Polycom Logins ==		== Polycom Logins ==

-	As of version 3.1-d and higher comms supports automatic logins for Polycom phones. This is also known as hoteling or roaming profiles.	+	As of version 3.1-d and higher comms supports automatic logins for Polycom phones. This is also known as hoteling, or roaming/portable profiles.

	=== Configuration of Server ===		=== Configuration of Server ===

Webmaster at 15:56, 30 January 2018

2018-01-30T15:56:46Z

← Older revision		Revision as of 15:56, 30 January 2018
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	</code>		</code>
-		+
-	~~The phone will then request the following URL to reconfigure the registration information: https://supervoip.example.com/ent/xml/proam/0004f27420d4/0004f27420d4-phone.cfg~~	+

	For further details on the exact Polycom settings refer to this [https://support.polycom.com/content/dam/polycom-support/products/Voice/polycom_uc/other-documents/en/Making_Phone_Settings_Portable_with_User_Profiles_FP60688.pdf document].		For further details on the exact Polycom settings refer to this [https://support.polycom.com/content/dam/polycom-support/products/Voice/polycom_uc/other-documents/en/Making_Phone_Settings_Portable_with_User_Profiles_FP60688.pdf document].

Webmaster at 15:56, 30 January 2018

2018-01-30T15:56:04Z

← Older revision		Revision as of 15:56, 30 January 2018
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	</code>		</code>

		+	The phone will then request the following URL to reconfigure the registration information: https://supervoip.example.com/ent/xml/proam/0004f27420d4/0004f27420d4-phone.cfg

	For further details on the exact Polycom settings refer to this [https://support.polycom.com/content/dam/polycom-support/products/Voice/polycom_uc/other-documents/en/Making_Phone_Settings_Portable_with_User_Profiles_FP60688.pdf document].		For further details on the exact Polycom settings refer to this [https://support.polycom.com/content/dam/polycom-support/products/Voice/polycom_uc/other-documents/en/Making_Phone_Settings_Portable_with_User_Profiles_FP60688.pdf document].

Webmaster at 15:51, 30 January 2018

2018-01-30T15:51:49Z

← Older revision		Revision as of 15:51, 30 January 2018
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	== Polycom Logins ==		== Polycom Logins ==
		+
		+	As of version 3.1-d and higher comms supports automatic logins for Polycom phones. This is also known as hoteling or roaming profiles.

	=== Configuration of Server ===		=== Configuration of Server ===
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	=== Configuration of Phones ===		=== Configuration of Phones ===

-		+	Your phones will need to run at least SIP firmware UC 4.0.0 or higher. This assumes the use of HTTP(S) for provisioning purposes. This will only work with phones that use auto-provisioning and have been registered correctly. The system will look up both the MAC address of the phone and the IP address when a request to the login configuration is made. Saving of overrides (-web.cfg) files is currently not supported since the OVERRIDES_DIRECTORY needs to be set to the same path as the USER_PROFILES_DIRECTORY. An invalid HTTP 500 error will be returned.
-	~~comms 3.1-d and higher supports automatic logins for Polycom~~ phones ~~(Firmware~~ UC 4.0.0+). This assumes the use of HTTP(S) for provisioning purposes. This will only work with phones that use auto-provisioning and have been registered correctly. The system will look up both the MAC address of the phone and the IP address when a request to the login configuration is made. Saving of overrides (-web.cfg) files is currently not supported since the OVERRIDES_DIRECTORY needs to be set to the same path as the USER_PROFILES_DIRECTORY. An invalid HTTP 500 error will be returned.	+

	Use the following Polycom settings to enable logins:		Use the following Polycom settings to enable logins:

Webmaster at 15:49, 30 January 2018

2018-01-30T15:49:43Z

← Older revision		Revision as of 15:49, 30 January 2018
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	Roaming logins for Polycom phones use the additional line/softphone feature of an extension. In order for the system to know which additional line to use, a SIP template needs to be defined. Add a SIP template in the admin panel, e.g. 'Polycom Login'. This template should have the same general parameters as the default template for your Polycom phone. Note that no provisioning details will be used from this template. It will be mostly used to ID which additional line shall be used for roaming/logins - not for it's specific parameters.		Roaming logins for Polycom phones use the additional line/softphone feature of an extension. In order for the system to know which additional line to use, a SIP template needs to be defined. Add a SIP template in the admin panel, e.g. 'Polycom Login'. This template should have the same general parameters as the default template for your Polycom phone. Note that no provisioning details will be used from this template. It will be mostly used to ID which additional line shall be used for roaming/logins - not for it's specific parameters.
		+
		+	In the webserver config.php file specify the name as the login template:

	<code>		<code>
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	</code>		</code>

-	You will then have to set one line to use this particular SIP template. Once this is set the credentials for this line will be used for roaming logins.	+	You will then have to set one line to use this particular SIP template in the roaming extensions you wish to use. Once this is set, the credentials for this line will be used for roaming logins.

	=== Configuration of Phones ===		=== Configuration of Phones ===

Webmaster at 15:48, 30 January 2018

2018-01-30T15:48:26Z

← Older revision		Revision as of 15:48, 30 January 2018
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	=== Configuration of Server ===		=== Configuration of Server ===

-	Roaming logins for Polycom phones use the additional line/softphone feature of an extension. In order for the system to know which additional line ~~should be used~~ a SIP template needs to be defined. Add a SIP template in the admin panel, e.g. 'Polycom Login'. This template should have the same general parameters as the default template. Note that no provisioning details will be used from this template. It will be mostly used to ID which additional line shall be used for roaming/logins.	+	Roaming logins for Polycom phones use the additional line/softphone feature of an extension. In order for the system to know which additional line to use, a SIP template needs to be defined. Add a SIP template in the admin panel, e.g. 'Polycom Login'. This template should have the same general parameters as the default template for your Polycom phone. Note that no provisioning details will be used from this template. It will be mostly used to ID which additional line shall be used for roaming/logins - not for it's specific parameters.

	<code>		<code>

Webmaster at 17:24, 30 November 2017

2017-11-30T17:24:51Z

← Older revision		Revision as of 17:24, 30 November 2017
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	</code>		</code>

-	On the ~~user~~	+	You will then have to set one line to use this particular SIP template. Once this is set the credentials for this line will be used for roaming logins.

	=== Configuration of Phones ===		=== Configuration of Phones ===

Webmaster at 15:30, 30 November 2017

2017-11-30T15:30:45Z

← Older revision		Revision as of 15:30, 30 November 2017
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	== Polycom Logins ==		== Polycom Logins ==

		+	=== Configuration of Server ===

-	=== Configuration ===	+	Roaming logins for Polycom phones use the additional line/softphone feature of an extension. In order for the system to know which additional line should be used a SIP template needs to be defined. Add a SIP template in the admin panel, e.g. 'Polycom Login'. This template should have the same general parameters as the default template. Note that no provisioning details will be used from this template. It will be mostly used to ID which additional line shall be used for roaming/logins.
		+
		+	<code>
		+	$cfg['PolycomLoginTemplate'] = "Polycom Login";
		+	</code>
		+
		+	You will also need to add this profile to the additional line templates:
		+
		+	<code>
		+	$cfg['AddLineSIPTemplate'] = array("Generic SIP NAT","Generic SIP HD","Generic SIP TCP","'''Polycom Login'''");
		+	</code>
		+
		+	On the user
		+
		+	=== Configuration of Phones ===

Webmaster at 15:23, 30 November 2017

2017-11-30T15:23:48Z

← Older revision		Revision as of 15:23, 30 November 2017
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	=== Usage ===		=== Usage ===

-	Users log-in by pressing the 'Log in' softkey. They will be prompted by their extension and voicemail PIN. Logins will not work if the voicemail PIN has been disabled or is empty.	+	Users log-in by pressing the 'Log in' softkey. They will be prompted by their extension and voicemail PIN. Logins will not work if the voicemail PIN has been disabled or is empty. A successful login will be acknowledged with the first line button changing to the logged in extension along with the letter 'R'.'
		+	Pressing the 'Log out' softkey will return the phone to it's original configuration.

Webmaster at 15:21, 30 November 2017

2017-11-30T15:21:17Z

← Older revision		Revision as of 15:21, 30 November 2017
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	== Polycom Logins ==		== Polycom Logins ==
		+
		+
		+	=== Configuration ===
		+

	comms 3.1-d and higher supports automatic logins for Polycom phones (Firmware UC 4.0.0+). This assumes the use of HTTP(S) for provisioning purposes. This will only work with phones that use auto-provisioning and have been registered correctly. The system will look up both the MAC address of the phone and the IP address when a request to the login configuration is made. Saving of overrides (-web.cfg) files is currently not supported since the OVERRIDES_DIRECTORY needs to be set to the same path as the USER_PROFILES_DIRECTORY. An invalid HTTP 500 error will be returned.		comms 3.1-d and higher supports automatic logins for Polycom phones (Firmware UC 4.0.0+). This assumes the use of HTTP(S) for provisioning purposes. This will only work with phones that use auto-provisioning and have been registered correctly. The system will look up both the MAC address of the phone and the IP address when a request to the login configuration is made. Saving of overrides (-web.cfg) files is currently not supported since the OVERRIDES_DIRECTORY needs to be set to the same path as the USER_PROFILES_DIRECTORY. An invalid HTTP 500 error will be returned.
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	For further details on the exact Polycom settings refer to this [https://support.polycom.com/content/dam/polycom-support/products/Voice/polycom_uc/other-documents/en/Making_Phone_Settings_Portable_with_User_Profiles_FP60688.pdf document].		For further details on the exact Polycom settings refer to this [https://support.polycom.com/content/dam/polycom-support/products/Voice/polycom_uc/other-documents/en/Making_Phone_Settings_Portable_with_User_Profiles_FP60688.pdf document].
		+
		+	=== Usage ===
		+
		+	Users log-in by pressing the 'Log in' softkey. They will be prompted by their extension and voicemail PIN. Logins will not work if the voicemail PIN has been disabled or is empty.